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Policy Privacy

Effective Date: March 23, 2025

At Callida Freemont Ltd ("we", "our", or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enrol in our training courses, or otherwise engage with our services.

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By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following data:

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1.1 Personal Information

  • Name

  • Email address

  • Company name

  • Job title

  • Phone number

  • Billing details (if applicable)

  • Any other details provided via our contact or sign-up forms

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1.2 Automatically Collected Information

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Referring site or social media source

  • Usage data through cookies and analytics tools

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2. How We Use Your Information​​

We may use your information to:

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  • Provide and manage access to our online training services

  • Process course enrolments and payments

  • Send marketing and service-related communications

  • Respond to your enquiries or customer support requests

  • Improve our website and user experience

  • Comply with legal obligations​

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3. Sharing Your Information​

We do not sell or rent your data to third parties. We may share information with:​

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  • Payment processors (e.g. Stripe, PayPal)

  • Learning Management System (Thinkific or equivalent)

  • Email marketing platforms (e.g. Mailchimp)

  • Professional advisers (e.g. legal, audit)

  • Authorities, if required by law

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4. Your Data Protection Rights

In accordance with the UK GDPR and Data Protection Act 2018, you have the right to:​

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  • Access your personal data

  • Request correction of your data

  • Request deletion of your data

  • Object to or restrict data processing

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

  • To exercise any of these rights, contact us at: info@callidafreemont.com

5. Data Security

We implement appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure. However, no system is 100% secure.​​

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

7. Cookies

We use cookies and similar technologies to improve user experience, track site usage, and analyse traffic. You can control cookie settings via your browser preferences.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

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Callida Freemont Ltd
Email: info@callidafreemont.com
Website: www.callidafreemont.com

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