FAQ | Callida Freemont

FREQUENTLY ASKED QUESTIONS

What is the Travel Safety Training course?

Our Travel Safety Training is an online, progressive course designed to equip corporate travellers, NGO workers, journalists, and professionals with the essential skills to assess risks, apply safety measures, and respond to emergencies while travelling to low, medium, and high-risk regions.
What does the HEAT (Hostile Environment Awareness Training) course cover?

The HEAT course includes all the content from the Travel Safety Training plus an in-person training session to reinforce practical skills, crisis management, and emergency response for those travelling to high-risk regions.
Is this course accredited?

Yes, the course is certified by Highfield Training Centre and is also aligned with ISO 31030, ensuring compliance with international travel risk management standards.
Who should take this course?

This course is ideal for: Corporate travellers & executives (low to medium-risk regions) NGO workers, journalists & government officials (high-risk zones) Security-conscious professionals needing training.
How is the course delivered?

The course is fully online, featuring bite-sized micro-learning modules that can be accessed anytime, anywhere. Additionally, the High-Risk Travel Course + HEAT course includes both online and in-person training sessions.
Is the course available in multiple languages?

Yes, the course is available in 170+ languages, ensuring accessibility for a global audience.
Will I receive a certificate upon completion?

Yes, candidates who complete the course and meet the required passing score will receive a certificate of completion. The validity period is 1 year for Low, Medium, and High-Risk Travel courses, while the HEAT course certificate is valid for 2 years.
Are there group discounts available?

Yes! We offer discounts for corporate teams and organisations. Contact us for a tailored package.
How do I enrol in the course?

Visit our website and click the "Enrol Now" button for individual, and click "Learn more" for group. If you want a group booking then please get in touch and we can arrange this. Low Risk Traveller Medium Risk Traveller High Risk Traveller High Risk Traveller + Heat Course
What payment methods do you accept?

We accept credit/debit cards, PayPal, and bank transfers. If it is a group booking, we will require either payment up front or a Purchase Order
What if I have technical issues or need help during the course?

You can contact us via email or phone, for any issues or questions. Contact us: Tel: +44 (0)7387 584 671 Email: info@callidafreemont.com
Can I access the course on mobile devices?

Yes, the course is fully mobile-friendly and can be accessed on smartphones, tablets, and laptops.
Can I pause the course and continue later?

Yes! The course is self-paced, allowing you to pause and resume anytime without losing progress.
Can businesses enrol their employees in bulk?

Yes, we offer corporate packages and group discounts for companies, NGOs, and government agencies.