"Duty of Care: What Every Employer Needs to Know About Business Travel Liability"

If your employees travel for work even just across Europe or to the US you have a duty of care.

And it’s not optional.

Under international guidance like ISO-31030, organisations are expected to protect their people during work-related travel. That includes proper risk assessments, training, preparation, and response protocols.

But here’s the reality: Most companies don’t realise what they’re legally responsible for until something goes wrong.

What Does Duty of Care Mean for Travel?

Put simply: if you send your staff abroad, you’re responsible for doing everything “reasonably practical” to keep them safe.

This includes:

• Identifying travel risks before a trip

• Ensuring they are briefed and trained for those risks

• Knowing where your employees are at all times

• Having a clear emergency response process in place

• Documenting all of the above for compliance

  
  

Failing to do so isn’t just negligent, it can expose your business to lawsuits, fines, and insurance issues.

What Are the Most Common Oversights?

❌ Thinking travel insurance is enough 

❌ Assuming seasoned travellers “know what they’re doing” 

❌ Providing outdated or generic training 

❌ No plan for sudden events (natural disaster, civil unrest, health crisis)

How We Help at Callida Freemont

We’ve developed Travel Safety Training built to support your duty of care not just tick a box.

Here’s what sets us apart:

• ISO 31030-aligned content

• Certified by Highfield, a globally recognised body

• Customisable by region and risk level (low, medium, high)

• Micro-learning modules

• Available on browser and mobile

• Delivered in 140+ languages

• Optional HEAT in-person training for high-risk deployments

• Trackable progress for management visibility

You don’t have to be a large corporation to meet your duty of care. You just need the right tools.

Start protecting your travellers now